Holiday Inn Express - Wigan, an IHG Hotel
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Clean
Lynn
avril 2023
Manager was on reception on arrival and was very friendly and helpful. He gave advise on best way to get to P!nk concert we were attending later and offered to unzip our bed into 2 singles as the twin room ls were fully booked. Checked on our stay the next day when he saw us at breakfast and asked about our evening. Personal touch was nice.
Rebecca
juin 2023
This was the second time we'd stayed at this hotel (as an overnight stay to watch a rugby league match) and we had a very positive experience. The room was comfortable (and a nice temperature for sleeping), the staff were helpful, friendly and cheerful and clearly took pride in their work. We were able to get a decent meal before the match, a drink after the match in the hotel bar and a good breakfast the following morning.
Julia
septembre 2023
I was on an adventure - to cycle, solo, across the width of Britain. This was one of the 12 accommodations that I stayed in along the journey. The staff were very friendly and approachable from the moment I arrived to the moment that I left. They helped me with safely and securely storing my bicycle for me during my one night stay. The evening meal and breakfast the next morning were good quality and the bed was comfortable and the room nice and quiet. The friendly staff is what gives this place the great feeling to it
Eleanor
août 2023
We stayed at the hotel when attending an evening game at the DW Stadium, and it was ideal for this, including the opportunity to grab a meal before the match and have a drink in the bar afterwards. The room was spotless, the bed was firm but comfy and the staff were very friendly and helpful and clearly took a pride in their work. There was a good choice of drinks at the bar and everything was good value.
Julia
août 2023
In a great location, only 6mins drive from town centre but also sat at the entrance to the Martland Park business estate. All staff were very pleasant friendly and helpful, with checking in, general queries, and provision of a good breakfast. Lots of free parking. We also appreciated that this hotel has windows that could be opened in the bedroom to allow fresh air in as we sleep (quite a few purpose built hotels don't seem to have opening windows these days, so this was a nice thing to have!). Nice walks in the fields and along the canal and River Douglas between the Holiday inn and Gathurst.
Robert
octobre 2022
The hotels a close drive from most things but out the way enough to be quiet. Breakfast was exceptional. Well cooked and laid out with lots of choice. The family room was huge. Staff were lovely and friendly.
Symone
octobre 2022
All staff were quick, efficient and very welcoming. Nothing was too much trouble for your staff. Loved the fact that you offer free toiletries if you had forgotten your own and that you offer people to take a goodie bag of travelling onwards. Michael on reception was so courteous, extremely polite and extremely welcoming. Definitely be back and will recommend.
Doreen
juillet 2023
The staff were incredibly friendly and helpful. I saw them often interacting with other guests children and I had a pleasant chat with each one i spoke with throughout my stay. When i asked about taking dessert to my room if ordered, they even offered to bring it which i denied as i didnt mind waiting as it was only a couple of minutes. In the morning for my breakfast I usually like to heat up my croissants but there was no microwave. They offered to take it into the kitchen and returned with them microwaved for me. This meant a lot to me. As im autistic so having my breakfast in a way im used to helps me a lot and was a great start to the day.
Lora
juillet 2022
I use a power chair to get around and I am also a certified Access Auditor. The layout, space and facilities available at this hotel are exceptionally accessible and was a pleasant surprise compared with the vast majority of hotels I have used over the years The owners have thought of most things and there were only very minor issues pointed out. If only all "accessible rooms" were this standard it would make life a lot easier for wheelchair users.
Alex
décembre 2022
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